Sales Operations Assistant
Group Voyagers
Remote
About the Company
Globus Family of Brands offers travel experiences in over 70 countries, focusing on culture-rich vacations. The company operates in the travel sector and has a long history of over 95 years.
Responsibilities
- Build and maintain trade sales account information in Siebel CRM database
- Audit/reconcile agency lists
- Qualify and process Travel Advisor Discount (TAD) & Suite Rewards (SR) bookings
- Verify ACH information with agencies
- Assist with reconciling Consortia roster updates in Siebel CRM
- Qualify, track and pay out bonus commissions for advisors
- Assist with processing contracts and goal tracking
- Assist with special projects and research as needed
- Protect business operations by keeping information confidential
- Handle multiple and changing priorities
- Contribute to a team effort by accomplishing related results or projects
Required Skills
- Intermediate-level skills in Microsoft Word
- Intermediate to advanced Excel skills (Pivot tables, Vlookup)
- Exceptional attention to detail
- Clear verbal and written communication skills
- Competent in mathematics and routine computational tasks
Preferred Skills
- Navigating difficult conversations with tact and professionalism
- Performing independent and comprehensive research
- Receiving feedback and committing to continuous learning
- Being a dedicated team player, self-directed, and capable of multitasking
- Strategic and future-oriented mindset
- Ability to collaborate across departments
Benefits & Perks
- Generous benefit package
- Travel benefits
- Retirement plan
