HR Assistant

Company Information

Aston Carter provides corporate talent solutions specializing in accounting, finance, HR, and related fields, serving Fortune 500 companies.

Responsibilities

• Ensure accurate and timely responses to employee inquiries
• Act as the first point of contact for inquiries
• Build customer trust through empathetic conversations
• Respond to employee-impacting issues during leave events
• Collaborate with partner teams for cross-functional issue resolution

Mandatory Requirements

• Customer service and support via phone and chat
• Proficiency in HR practices
• Strong communication skills
• Ability to empathize with employees
• Research skills

Preferred Requirements

• Experience dealing with customers using empathy skills
• Ability to adjust to changing workloads
• Experience managing confidential and sensitive employee information
• Detail-oriented with strong analytical and problem-solving skills

Benefits

• Medical, dental & vision
• 401(k) Retirement Plan
• Life Insurance
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO)