HR Support Consultant
Employment Hero
Remote United Kingdom
About the Company
Employment Hero provides an Employment Operating System for hiring, HR, payroll, and benefits. It operates in the tech sector and has a valuation of $2 billion.
Responsibilities
- Support customers post go-live by resolving HR-related queries
- Drive HR platform adoption and compliance expertise
- Contribute to product and process improvements
- Provide first-touch resolutions and knowledge-sharing
- Respond to HR queries from clients and internal teams
- Assist with troubleshooting client queries
- Build and improve documentation
- Simplify and improve processes for team operations
Required Skills
- Background in HR or related field
- Experience in SaaS and customer support
- Experience in setting up, implementing, or administering HRIS/HCM systems
- Strong verbal and written communication skills
Benefits & Perks
- Remote work flexibility
- Access to cutting-edge tools
- Employee share options
- Generous paternity leave policy
- Subsidised egg freezing
- WFH office expense budget
- Learning and development opportunities
