HR Support Consultant

Company Information

Employment Hero provides an Employment Operating System for hiring, HR, payroll, and benefits. It operates in the tech sector and has a valuation of $2 billion.

Responsibilities

• Support customers post go-live by resolving HR-related queries
• Drive HR platform adoption and compliance expertise
• Contribute to product and process improvements
• Provide first-touch resolutions and knowledge-sharing
• Respond to HR queries from clients and internal teams
• Assist with troubleshooting client queries
• Build and improve documentation
• Simplify and improve processes for team operations

Mandatory Requirements

• Background in HR or related field
• Experience in SaaS and customer support
• Experience in setting up, implementing, or administering HRIS/HCM systems
• Strong verbal and written communication skills

Benefits

• Remote work flexibility
• Access to cutting-edge tools
• Employee share options
• Generous paternity leave policy
• Subsidised egg freezing
• WFH office expense budget
• Learning and development opportunities