Sales Support Manager
Trinetix
Remote
About the Company
Trinetix is a tech service provider that supports enterprise clients globally, operating in sectors like Fintech, Professional Services, and Logistics.
Responsibilities
- Provide administrative support to account managers and sales teams
- Ensure accuracy of customer order data for Billing, Delivery, and other departments
- Manage billing profile changes, novations, credit notes, and site code updates
- Validate invoice dates and billing amounts
- Support internal projects requiring sales administration expertise
- Take ownership of administrative processes that impact sales operations
- Deliver accurate and timely support to ensure smooth execution of customer orders
- Solve complex administrative challenges and contribute to process improvements
- Make sound decisions independently while collaborating across teams and geographies
- Drive efficiency by introducing new tools, workflows, or practices
Required Skills
- 3–5 years of business experience in a sales support or administrative role
- Experience with CRM systems (Salesforce required)
- Proficiency in MS Excel
- Strong communication skills
- Fluency in English (spoken and written)
- Ability to collaborate with internal teams
- Experience in data entry and quality assurance
Preferred Skills
- Telecom industry experience
- University degree
Benefits & Perks
- Continuous learning and career growth opportunities
- Professional training and English/Spanish language classes
- Comprehensive medical insurance
- Mental health support
- Specialized benefits program for fitness activities, hobbies, pet care, and more
- Flexible working hours
- Inclusive and supportive culture