Sales Development Representative
About the Company
Coconut connects founders and businesses with top-tier remote talent, prioritizing meaningful partnerships.
Responsibilities
- Make high volume outbound calls
- Handle follow up activities: emails, admin tasks, and basic documentation
- Set and confirm qualified meetings for clients
- Manage pipeline activity up to attended meeting (including rebooking no shows)
- Log all activities and outcomes in CRM
- Coordinate calendar handoffs to account executives or client teams
- Report daily/weekly activity and results
- Learn and follow calling playbooks, scripts, and best practices
- Adapt to different client industries and adjust messaging per client
- Execute pre built cadences and sequences provided by the client's team
- Import/export lead lists into the dialer/CRM (after training)
Required Skills
- Strong English (spoken and written)
- Prior experience using a CRM
- Process discipline and consistency with reporting
- Able to work US hours (Eastern Time)
Preferred Skills
- Prior SDR/BDR experience with US markets
- Proven track record booking meetings from outbound campaigns
- Familiarity with common CRMs (HubSpot, Salesforce, etc.)
- Industry research skills
- Experience adapting to multiple clients/verticals
Benefits & Perks
- Competitive Salary
- 13th Month Pay
- 12 days Paid Time Off
- 12 paid US Holidays
- Maternity & Paternity Leave
- Comprehensive Healthcare
- Life Insurance
- Mental Health Support
- Milestone Gifts & Birthday Treats
- Exciting Team Experiences
- Stay Connected