HR Administrator

Company Information

Castle Trust Bank is a fintech challenger bank specializing in property mortgages, retail finance lending, and savings accounts.

Responsibilities

• Manage HR administration including contract changes, promotions, leave, and leavers
• Maintain accurate records in HRIS (Cezanne HR)
• Process payroll inputs and liaise with payroll provider
• Administer pension contributions and benefits
• Handle payroll queries
• Support recruitment coordination and onboarding process
• Manage HR mailbox professionally
• Assist with HR reporting, metrics, and data for dashboards and KPIs

Mandatory Requirements

• HR administration experience
• HRIS experience
• Attention to detail
• Written communication skills
• Verbal communication skills
• Organizational skills
• Ability to prioritize tasks
• Understanding of HR policies and procedures
• CIPD qualification or progress towards one

Preferred Requirements

• Experience in a busy office environment
• Building rapport with colleagues
• Proactive support for employees and managers

Benefits

• Annual performance-related bonus
• Generous contributory pension scheme
• Life assurance
• 25 days annual leave plus bank holidays
• Option to buy/sell up to 5 additional days
• Extra day paid annual leave for volunteering
• Healthcare benefits
• Free access to EAP for health and wellbeing support
• Free eye test vouchers
• Discounted gym membership
• Season ticket travel loans